Question 1

Where can I buy a PATCH System?

Accepted Answer

We offer multiple options for purchasing your very own Flock Audio PATCH System Model. You can either purchase a system directly from our website by visiting www.flockaudio.com/buynow or by visting www.flockaudio.com/dealers to choose your preferred Flock Audio Dealer.

Question 2

Does PATCH add any latency to my audio signal path?

Accepted Answer

No Latency - Because PATCH is 100% analog and (only) digitally controlled, the system doesn’t convert your audio signal path from analog to digital at any stage of the routing architecture, which is where Latency is normally introduced in an audio signal path. This means the PATCH System does not perform any A/D or D/A conversions to your audio signal keeping it purely analog.

Question 3

Is PATCH really 100% analog?

Accepted Answer

Yes - Because PATCH doesn’t ever convert your audio signal path from Analog to Digital, the system is truly 100% analog. The PATCH System does not have any form of A/D or D/A conversion built with-in it.

Question 4

Does PATCH operate on 220v for European Users?

Accepted Answer

Yes - PATCH’s Power Supply is dual rated for both North American and European Voltage Standards (110v - 220v). The Power Supply itself is the same on all PATCH Systems with the exception of the included IEC power cable accessory. The IEC cable supplied in each box will be determined based upon your shipping location.

Question 5

Can I use PATCH with my existing patch bay setup?

Accepted Answer

Yes - We designed PATCH to be easily integratable with existing traditional patch bay setups. How you configure the systems together will be up to you depending on your routing requirements in your studio. You can find helpful PDF Diagrams on how to easily connect your PATCH Series model to an existing traditional patch bay here: www.flockaudio.com/resources

Question 6

Can I disable the 48V Phantom Power on the PATCH System?

Accepted Answer

Yes - Located in the Hardware Setup Menu there is a option called "48V Master By-Pass". By toggling this switch "off" you will be able to completely turn off the 48V power section of the Flock Audio PATCH System, making it completely impossible to enable 48V Phantom Power to any of the 32 Inputs.

Question 7

What is the purchase currency on Flockaudio.com?

Accepted Answer

All pricing is listed in USD Currency and indicated in the details section of each product page.

Question 8

Where is PATCH Designed, Developed & Manufacturered?"

Accepted Answer

The Flock Audio PATCH System is designed, developed and professionally manufacturered in North America (Edmonton, Alberta, Canada). The PATCH System is also RoHS complaint.

Question 9

Do you offer any artist endorsements or multiple unit discount programs?

Accepted Answer

We currently aren't offering any endorsements or discount programs for the Flock Audio PATCH System Series at this time.

Question 10

What Audio Signal Level is the PATCH System?

Accepted Answer

The PATCH System by design is a fixed +4 Line Level Device which means it does not have an optional Mic Level Adjustment built in.    You can still use Microphones with your Flock Audio PATCH System but you will need to compensate for the -40/-60 dBu Mic Output Level. To do this, you will need to ensure that the Microphone Output Level is sufficiently boosted prior to connecting to PATCH in order to compensate for the level difference. This will provide the best possible in-coming signal source into PATCH for microphone routing. For Example: (Mic -> Pre -> PATCH) or (Mic -> dB Booster -> PATCH).

Question 11

Can I use a Microphone with my Flock Audio PATCH System?

Accepted Answer

Yes! - You can use Microphones with your Flock Audio PATCH System but you will need to compensate for the -40/-60 dBu Mic Output Level going into PATCH which is a +4 Fixed Line Level Device. To do this, you will need to ensure that the Microphone Output Level is sufficiently boosted prior to connecting to PATCH in order to compensate for the level difference. This will provide the best possible in-coming signal source into PATCH for microphone routing. For Example: (Mic -> Pre -> PATCH) or (Mic -> dB Booster -> PATCH).

Question 12

What is the warranty on my PATCH System?

Accepted Answer

The Flock Audio PATCH System is backed by a 1 Year Total System Warranty Guarantee. If you have any problems with your PATCH System Hardware or included cable accessories, Flock Audio will repair or replace your system at no additional. Please Note: Opening the metal enclosure/chassis of any Flock Audio product will immediately void any remaining warranty & support for the product.

Question 13

Can I work at Flock Audio?

Accepted Answer

Flock Audio is always looking for talented professionals to join our growing team. Please visit our Career Opportunities page (www.flockaudio.com/careers) to see available positions with-in the company.